What makes Phoenix Salon + Spa unique?

Phoenix is more than a salon—it’s a sanctuary for transformation and self-care. Our stylists and estheticians offer a diverse range of services including precision haircuts, dimensional color, extensions, facials, waxing, spray tans, and makeup. Whether you're refreshing your look or indulging in self-care, our goal is to make every visit a customized, uplifting experience.

Did you move locations?

Yes! We were formerly La Mae Salon & Spa, located at 4062 Flying C Road in Cameron Park. While the name and space have evolved, our commitment to high-quality care and personal connection remains the same.

Do you accept walk-ins?

We primarily operate by appointment to ensure personalized attention for each guest. Walk-ins are welcome when availability allows, but we highly recommend booking ahead for your preferred provider and time.

What is your cancellation policy?

We require at least 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows may result in a cancellation fee, as noted in your booking confirmation.

Can I bring my child or a guest to my appointment?

To ensure a safe and serene environment, only the client receiving a service may be in the treatment or styling area. Children must remain seated in the waiting area and be supervised at all times.

For child clients receiving services:

• Only the child receiving the service may be at the station

• Siblings or other children may not accompany them into the service area

• Children must be able to sit still and respectfully during the entire appointment

Thank you for helping us maintain a calm, professional salon experience.

What forms of payment do you accept? Can I leave a tip?

We accept all major credit cards, cash, and digital payment options like Venmo or Zelle (stylist-dependent). Gratuities are always appreciated and may be given directly to your service provider.

What is your return and refund policy?

To be eligible for a refund, you must provide proof of purchase (receipt or order confirmation). Products must be unused, unopened, and in their original condition.

• Refund requests must be submitted within 30 days of purchase by contacting us via phone or email listed on our website.

• Once approved, refunds will be processed within 7 business days to the original payment method (unless otherwise specified).

• Opened products are eligible for salon credit only, at management’s discretion.

• Services are non-refundable, but concerns will be addressed by the service provider on a case-by-case basis.